Quality & Returns Policy
Effective date: 23 July 2026
1. Freshness commitment
Every seed order is quality-checked before dispatch. We pack seeds in moisture-safe packs or moisture-safe sleeves suited to each category.
2. Eligible return scenarios
- Wrong seed variety or pack size delivered compared to your confirmed order.
- Seed packets arrive crushed, wet, or clearly damaged due to transit handling.
- Order is lost in transit and not delivered within the stated window.
3. Non-eligible cases
- Natural size or colour variation typical of sowing-grade seeds.
- Items consumed or stored improperly after delivery.
- Delays caused by incorrect address or unreachable recipient.
4. How to raise a claim
Contact us within 24 hours of delivery via seeds@appilyfortyfive.com or Track & Support. Include your order number and photos of the affected seeds. Approved claims receive replacement, credit or refund at our discretion.